Contact Support
Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Change or reset your password and login credentials at UMGC.
Password Help
Can't remember your password or need to change it? Visit  to reset your password via text message, e-mail, or phone call or by answering your challenge questions. Please enter your UMGC-issued e-mail address and/or password. Note: Your e-mail address is your username + @student.umgc.edu (For example, hsolo2@student.umgc.edu).
To log in and configure your account for the first time, visit UMGC's  and enter the UMGC e-mail address and temporary password you received by e-mail after you submitted your application for admission.
If you need additional information, view our password reset instructions located in the Help Center.