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Technical Support

 

Contact Support

Can't find your answer? Student support is available at UMGC by phone, chat, and e-mail.

By Chat

Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682

Technical Support (24/7)
888-360-8682

By E-mail

E-mail the support team or submit documents using the UMGC Help Center.

Get answers to common technical support questions.

UMGC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can't find what you need? Call or chat with a support agent 24 hours a day, seven days a week.

Find out more about our online classroom experience.


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Manage Your Password

Go to  anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.

Learn about financial aid options at ÐÒ¸£±¦µ¼º½ through these short videos.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current ÐÒ¸£±¦µ¼º½ student, please visit the Help Center.

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